Eligibility for Refund: Refunds are applicable only for damaged, defective, or incorrectly delivered books. To be eligible, items must be unused and in their original condition.
Timeframe for Request: Refund requests must be submitted within 7 days of receiving the order.
How to Request a Refund: To initiate a refund, please contact our customer support at RAGHAV BOOK SHOP - 14A/21, Ground Floor, W.E.A. Karol Bagh, New Delhi-110005 with your order number and a photo of the issue.
Non-Refundable Items: We do not offer refunds on eBooks, personalized items, or items purchased on clearance unless they arrive damaged or defective.
Refund Process: Once your request is reviewed and approved, the refund will be processed to your original payment method within 5–7 business days.
Shipping Charges: Original shipping costs are non-refundable. Return shipping charges are the customer’s responsibility unless the error was on our part.
Exchange Option: In some cases, we may offer an exchange instead of a refund, based on item availability.
Contact Us: For refund-related queries, reach out at: Raghav Book Store
Email: info@raghavbooks.in
Phone: 6267635318, 9910131918
Address: RAGHAV BOOK SHOP - 14A/21, Ground Floor, W.E.A. Karol Bagh, New Delhi-110005